Last updated: August 4, 2026
This Shipping Policy explains how and when ZachFitness ships your order. Please read it alongside our Refund & Returns Policy.
Where we ship. We currently ship within the United States, including Alaska and Hawaii. We do not ship large or freight items to PO boxes. For delivery outside the US, contact us before ordering.
Order processing. Orders are processed Monday–Friday, excluding US holidays. Most in-stock orders dispatch within 1–2 business days; busy periods may take slightly longer. You’ll get a confirmation email at purchase and a tracking email once it ships.
Shipping rates. Free standard shipping on orders over $99 within the contiguous US. For orders under $99, a flat rate is shown at checkout before payment. Rates for Alaska, Hawaii, and oversized freight items are also calculated and shown at checkout — never charged afterwards.
Delivery times. After dispatch, standard shipping typically takes 3–7 business days depending on location and carrier. These are estimates, not guarantees, and may be affected by weather, carrier delays, or events outside our control.
Large and freight items. Power racks, cages, rowing machines and Pilates reformers are heavy and often ship by freight rather than parcel carrier. Freight normally takes longer than standard shipping, and the carrier usually contacts you to schedule a delivery appointment. Standard freight service is curbside delivery — please arrange help to move equipment inside. Inspect the pallet or carton on arrival and note any visible damage on the delivery receipt before signing.
Tracking your order. Once shipped, we email a tracking number. If tracking hasn’t updated for several days, contact us and we’ll chase the carrier.
Address accuracy. Please ensure your shipping address is correct and accessible for a freight truck where applicable. We are not responsible for orders delayed or returned due to an incorrect or incomplete address; reshipping may incur additional charges.
Lost or damaged shipments. If your order is lost in transit or arrives damaged, contact us within 7 days of the expected or actual delivery date with your order number and, for damage, photos. We’ll work with the carrier to resolve it.
Questions. If you have any questions about shipping, freight scheduling, tracking, or delivery, our team is happy to help.
Contact us. ZachFitness, 1907 N Winfree St #2, Dayton, TX 77535, USA. Email: support@zachfitness.shop. Phone: 936-382-9317.